Regrettably the lift connecting the different levels of the Old Palace will not be working from 23 October to 25 November 2017 due to building work, and there will also be no toilets available in the Old Palace during this time. You can find toilets at the northern entrance of the Court Garden as well as in the New Palace and in the Northern Pavilion near Lustheim Palace. We apologize for any inconvenience caused.
Old Palace: The Old Palace is accessible; there is a lift to all floors.
New Palace: The entrance hall and ground floor are accessible via ramp; there is a lift to the first floor.
Lustheim Palace: To get into the museum five steps are to be negotiated; the lower floor is only accessible via staircase. For wheelchair users a mobile stair climber is available.
There are toilets for the disabled in the New and in the Old Palace.
Taking pictures for private use (only with the usual hand-held cameras and without light and tripod etc.) does not require a permit. Photo and film shootings for further use as well as the flying of drones / multicopters are basically subject to approval and charges. Here you will find information on photography permits / film permits.
Bulky items may not be taken into the palaces. Lockers for large bags, rucksacks etc. are available in the New Palace. Prams and child carriers can be left at the palace entrance. No liability can be accepted for items deposited in lockers or at the entrance.
Dogs may only be taken into the palaces if they are carried. They may be taken on leads into the park.
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