Please note that the elevator in the New Palace is unfortunately out of service until further notice. We apologise for any inconvenience.
Click here to go directly to the information for people with visual or hearing impairments.

New Palace / northern car park (Max-Emanuel-Platz): Three marked disabled parking spaces; distance to the entrance of the New Palace approx. 150 m (no inclines; path surface pavement or paved gravel)
New Palace / southern end of the building (access via Effnerstraße/ Amigonistraße): One marked disabled parking space; distance to the entrance of the New Palace approx. 30 m (no inclines; path surface pavement or paved gravel)
Old Palace / car park (Effnerstraße): Six marked disabled parking spaces; distance to the side entrance of the Old Palace for wheelchair users approx. 40 m (no inclines; path surface paved gravel)
Lustheim Palace / car park (Hochmuttinger Straße 54): No marked disabled parking spaces; distance to the entrance of Lustheim Palace (to reach only via six steps) approx. 40 m (no inclines; path surface paved gravel)
In the New Palace (upper floor) and in the Old Palace

Entrance hall and ground floor accessible via ramps
1st floor accessible via lift (door width: 89 cm; length: 140 cm x width: 100 cm)
Doorways at least 90 cm wide
Level, non-slip flooring
Seats available

Extra step-free entrance with bell to the right of the main entrance (Effnerstraße 9)
All levels accessible by lift; three lifts available, including one for the disabled

There are six steps to climb at the entrance to the palace.
Basement only accessible via stairs
Doorways at least 85 cm wide
Level, non-slip flooring
Seats available
Access to the pavilions via one step each

Easily passable paths (paved gravel) with few inclines
Seats available
No guidance system for the visually impaired available
Audio guide available for the New Palace
No regular guided tours
No induction loop for hearing aids available
Written information available
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